Privacy Statement
 

Repace Circular Solutions respects your privacy and understand that you want to be informed as to how your personal data is used. We value and protect the privacy of everyone we encounter and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law and in accordance with General Data Protection Regulations (GDPR) This includes information submitted voluntarily by you through a form or gathered automatically as you visit this website.

By using Repace Circular Solutions website generally, you agree to this use.

Within this Privacy Statement, you will find information on:

1. How we use your Personal Information
2. How we disclose your information
3. About Cookies
4. Security of information
5. More information and complaints

1. How we use your personal information

When you use this site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.

We may use information that you provide or that is obtained by us: To administer our website services, for assessment and analysis (e.g. market, customer/patient and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on) by any of the following methods:

• e-mail
• telephone (including automated calls)
• post
• or otherwise (including products and services of other companies and organisations) which we consider may be of interest to you

2. How we disclose your Information

We will not give information about you to anyone except for law enforcement agencies involved in fraud prevention and detection if we have a duty to do so or if the law allows us to do so companies who work in association with us who will provide other services for you. We will not do this without your express permission.

3. About Cookies

A cookie is an element of data that a website can send to your browser, which may then store itself onto your computer.

This website uses cookies, by using our website you agree that we can place cookies on your computer. You can usually modify your browser settings to prevent this happening however by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

Some cookies used on this website are “essential” in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

We also use “non-essential” cookies, these cookies can be used to remember changes you have made such as text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

Please note that some cookies may be placed by third-party service providers such as Google Analytics, a popular web analytics service provided by Google. This web site uses Google Analytics to help us to analyse how visitors use the site. You can find out more about how these cookies are used on the Google Privacy site.

Other third-party cookies used on this website include social bookmarking tools (such as LinkedIn Follow button, Facebook Like Button, Twitter Follow button, Google +1 button) and YouTube videos etc. Some of these services may be used to track your behaviour on other websites and we have no control over this.

Please note: We only use cookie information for functionality and statistical analysis purposes and in no way gives us access to your computer or any personal information about you.

4. Security of information

We will treat all of your information in strictest of confidence and we will endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

You should not submit any sensitive or private information through this website except through acknowledged secure areas. The owners of this website accept no responsibility for data submitted through insecure areas of this website.

Your browser generates other information, including which language the site is displayed in, and your Internet Protocol address (“IP address”). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

5. More Information and Complaints

You have the right to find out the personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. Please write to us at:

Principle Consultant

3 Chapmans Close

Priors Green

Dunmow

Essex

CM6 1SA

If you are concerned that any of the information we hold on you is incorrect or you have a general enquiry in connection with our Privacy policy, please contact us.

Please be aware that our website may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

Data Complaints

If you have a complaint, please contact us with the details at enquiries@repace.co.uk please include your postcode, telephone number, and email. This makes it easier to trace any information we hold. We have eight weeks to consider your complaint.

There is not normally any charge for a subject access request. If your request is ‘manifestly Unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your complaint within 7 working days after receipt. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.